Customer Support

Store Policies & Information

Shipping & Delivery Policies

We are pleased to offer free delivery across India, ensuring that your orders reach you without any additional shipping costs. The delivery timeline typically ranges from 4 to 12 working days, depending on your specific location within the country. For your convenience, we provide a cash on delivery (COD) option on select products, allowing you to pay only when your order arrives. Once your order has been dispatched, you will receive tracking details, keeping you informed about its journey to your doorstep. Enjoy a seamless shopping experience with us!

Cancellation & Refund Policy

You have the option to cancel your order within 12 hours of placing it; however, once this period has passed, the order may already be in processing and cannot be canceled. If you're eligible for a refund, it will be processed within 7 to 10 business days after approval. Our return policy allows for returns within 7 days from the date of delivery, provided the item is unused and in its original packaging. For claims regarding damages or missing items, please ensure that you record an unboxing video starting from the moment you receive your package, as this video is mandatory for processing such claims.

Welcome to NeoStyles.in! Before you make a purchase, we ask that you carefully review our terms and policies. By using our website, you agree to adhere to these terms and conditions. Please note that all products are sold based on availability, and prices, offers, and product selections may change without notice. Unauthorized use of our website may result in legal action or a claim for damagesunderstand the process clearly. Thank you for shopping with us!

Terms & Conditions

To order from our site, you must be at least 18 years old or have parental consent. Please note that product images may vary slightly from the actual items, and prices can change without prior notice. We process all orders and payments through secure gateways, such as Razorpay, ensuring your data is safe. If you wish to return any unused product, you must do so within 2 days. All content on our website, including logos, text, and images, is our intellectual property and is protected by law. We also want to clarify that we are not liable for any indirect damages resulting from product use. Our terms may be updated periodically, and your continued use of the site implies your acceptance of these changes.

Privacy Policy

At Neostyles.in, we are committed to safeguarding your privacy. Our policy outlines the types of data we collect, including your name, email, address, payment details, IP address, and cookies. We utilize this information primarily for processing your orders, enhancing our website, conducting marketing (with the option to opt-out at any time), and preventing fraud. Rest assured, we only share your data with payment processors and shipping partners, or if required by law. While we take precautions to secure your data, we cannot guarantee 100% safety online. You have the right to access, update, or delete your information, and can disable cookies through your browser settings. We may update this policy periodically, so we encourage you to check back for any changes to stay informed about how your data is handled.